Puerto Rico businesses deserve top-notch IT support teams that understand business processes as well as they understand the technology side of the equation.
But you’re likely reading this webpage because you’ve had a bad experience with an IT support company, and you’re wondering, “Is there anyone out there that will provide a high level of service to my employees and keep my technology running without interruption?”
There are two models of IT support – break/fix and Managed IT Services.
Most IT support companies fall into the break/fix category. While those companies working in the break/fix model do a great job of repairing computers, servers, and networks when things go wrong, they do little or nothing to keep your systems from breaking down in the first place.
Managed IT Services is a different approach.
The Managed IT Services model is a proactive, comprehensive IT model based on a monthly subscription. This IT care strategy allows the UNETEC team to provide comprehensive management, maintenance, security, and operational monitoring to keep your systems running optimally and dramatically lower your risk of suffering from downtime.
Technical things are hard enough to explain and understand without having to operate in a second language. The friendly technicians at UNETEC work in both English and Spanish to ensure that our clients have all the information they need, delivered in the language that they understand best.
We don’t have to tell you.
You already know that internal processes differ from industry to industry and that it requires an understanding of these processes to provide a high level of IT support.
Our Microsoft Certified technicians have put in the time, energy, research, and resources to understand the workflow of the industries that we serve, and we’re proud to be able to provide them with dependable, secure IT environments for their day-to-day tasks. Here are a few of the industries that we serve.
Just because your specific business type isn’t on our list doesn’t mean that we can’t serve you. In fact, we may be just the right fit to partner with your company. We have specifically chosen to specialize in some of the most complex, high-demand IT business environments, and these skills are transferable to most small to mid-size businesses here in Puerto Rico.