IT Support Services

 

No matter where you are, our IT Support and Help desk personnel are certified to assist and support all of your servers, desktops and laptops tablets, smartphones, Operating Systems, Productivity Applications and Network Hardware.

Your business revolves around the technology you use, and when something goes wrong, it can derail an entire project. Your employees are frustrated and searching for answers as precious time is being wasted.

With UNETEC and our experienced Help Desk techs, you can avoid this disaster.

Whether something’s gone horribly wrong with an employee’s PC or you need a quick fix for a minor glitch, our focus is getting you on the phone with a real person as soon as possible. We use phone and email communication, depending on our customer’s preference, to resolve any problems that arise.

Here are just a few common tickets we receive every day:

  • Password changes
  • Moves, adds, and changes
  • Changes to settings
  • Malware remediation
  • Windows Updates
  • Upgrade
  • Windows Upgrades
  • and more…

Most importantly, our IT Support and Help Desk is fully staffed with talented engineers with the technical and procedural training required to resolve your issue. We’re available 24/7.